Susan helped us purchase a ski condo and was completely professional, responsive and patient the entire time. We looked for almost a year before we found the right property, and Susan showed us dozens of properties during that time. Because we live 2 hours away, there were many times that Susan went out of her way to view properties for us, sending us videos and photographs along the way. She knew exactly what we wanted in a property, and we ultimately trusted her opinion so much that we purchased our property sight unseen. We definitely recommend her.- julie halloran
We met Susan by chance, as she happened to be the listing agent for a property we wanted to view. As we were traveling some distance, she asked if we were interested in seeing other properties in the area.
She showed us several other properties, on one of which we made an immediate offer. Susan represented us through this process. Her attention to detail, professionalism and follow through was something that is seen too rarely. I would unhesitatingly recommend Susan and we continue to use her services.
This Spring, Susan helped us purchase a vacation home in Lincoln, NH. She worked with us for many months to find exactly what we were looking for - and found it!
Susan is professional and extremely responsive. Not only was Susan there to help from the beginning to the end of the purchase, she continues to be a resource even after the closing - helping us to find knowledgeable and trustworthy service providers in the area.
Susan gets our highest recommendation!
Susan was very pro-active, thorough, easily reachable, very communicative and friendly.
She knows the local realtors, real estate lawyers, the title and deed folks.
She handled the paperwork required thoroughly.
Susan was great every time I called I received a response right away. She never hounded me with phone calls, she asked me several questions on what would make us happy. When she found a property that she thought fit she would send us photo's and all the information we requested. We were over 100 miles away so when we decided to come up for a showing she made sure all our questions we answered. I have already recommended Susan to several of my friends and would highly recommend her to anyone who is either selling or buying real estate in the north country.- notchr
Susan was a first rate professional and helped us through a terribly difficult rental and sale of my recently deceased mother's home. She went above and beyond countless times, at one point her and her husband helped us move twice, cleaned out furniture left by our tenants and made court appearances for a rental that went bad. She went out of our way to help us during an exceptionally difficult time in our life. We are most appreciative for her help and highly recommend her!- Tiana
Recently my family bought a townhouse in Lincoln, NH near the Loon Mountain ski area. We had never bought a house before and were unsure of the process. We can’t say enough about how Susan Chenard alleviated our concerns. She has a well-structured system allowing her to schedule multiple showings at a time. Since we live two hours from Lincoln that meant viewing over twelve properties on one Sunday afternoon per our request. During that busy day we never once felt pressured by Susan to decide on anything. If anything her laid back approach allowed us to thoroughly enjoy the day and build a nice relationship with Susan void of hardcore sales tactics. In addition, Susan went above and beyond her job description by assisting us throughout the process. For example, Susan willingly secured not one, not two, but three estimates for a radon mitigation that was needed before we could close. Professionalism, trustworthiness and knowledge of the area are her strongest attributes. Most importantly to us was that Susan displayed tremendous patience while we asked every question that can be asked while going through this process. Through Susan’s efforts we were able to find the ideal place for our family. We would strongly recommend Susan to any family or friend interested in buying property in the Lincoln area.- loonmountain
Susan was a pleasure to work with. She was thorough, professional, always reachable and communicative. There is no question that she takes pride in her work and is focused on client satisfaction.- mail930
We used Susan as a buyers agent and she was awesome. She went right to work finding us what we wanted. She coached us on what to offer, what terms, and what to watch for. She worked very hard to make sure the closing was on time (our time, not the sellers). Best of all she kept us informed every step of the way. We would highly recommend Susan! You will not find a harder working real estate agent.
SUSAN is the best of the best. She was their for us every step of the way.
When we needed questions answered she got it done. ASAP. Every one should be so lucky to have an agent like her.
Susan provided us with an excellent education about vacation condominiums and acted as a buyer's broken on our behalf. Her knowledge about the market and available properties helped us find exactly what we were looking for at a fair price.- millard38
We purchased a condo at Lincoln, NH a few weeks ago, with the help of Susan. She has an approach which gives you space to see properties and analyze data on your own, while being extremely proactive in the background to provide you all the necessary support and information. We were quite impressed by how she understood our likes and dislikes without asking many questions just by observing us seeing the properties. She was able to formulate an overall idea of our preferences and recommend places which matched our requirements. We also felt that she was forthcoming and transparent in providing all information she had and she was not just looking for a deal, as is typical in real estate business. She was very patient and was always there when we needed to see place as our schedules permitted. Even after the deal was closed, she was there to help with taking care of some maintenance work by taking it upon herself to contact various vendors, scheduling repairs, etc. It was a pleasure to work with her, and we are grateful to her for all her help with finding a perfect place for us in White Mountains area!
I would highly recommend Susan to anyone looking for real estate in the areas she covers!
When we started our search for a home in NH, we were living in California. We saw a home on the web that looked interesting and it was posted by Susan. I responded on the site to contact agent. within a few minutes! Susan responded. We flew to NH and Susan had a schedule of homes for us to see that were absolutely right on for what we described and outlined for her.
Susan was the ultimate professional. She listened to what we thought we wanted, was extremely knowledgeable of the homes/area, and actually listened to us. Her follow-up was timely and sensitive. She is a very warm, very intelligent and interesting person. When we opted to look at other areas as well, she referred us to agents in those areas. We would highly recommend her to anyone looking for a home in her area.
Ann & Frank Thanos
Susan was Professional and friendly . Altered her schedule to show us multiple listings in one day because we were from out of town .
Answered our questions promptly , and emails. We did purchase a home using Susan as our agent.
Susan is by far the best realtor I have worked with. She is very knowledgeable of the area and very helpful. She was extremely responsive and went above and beyond to ensure a smooth process. We closed without any issues. I would highly recommend Susan.- Lisa Adams